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Guide · Terms Updated 4 Nov 2026

Terms and conditions at new casinos: what to read first

The general terms decide how and when you are paid: withdrawal caps, verification, inactive accounts and account closure. Bonus terms decide what an offer is worth.

Five minutes on the right sections saves most disputes.

By Chloe O'Sullivan | Guides

Sections to read

SectionWhat to look for
WithdrawalsMinimums, weekly and monthly caps, pending time, fees
VerificationDocuments asked for and when
Bonus termsWagering, max bet, game weighting, win cap, expiry
Inactive accountsDormancy fees after 6 to 12 months
Restricted countriesWhether your country is listed
Account closureWhat happens to your balance

Warning signs

  • No date or version on the terms.
  • A clause letting the casino void winnings 'at its discretion'.
  • Weekly withdrawal caps below S$3,000.
  • Bonus terms you can only see after depositing.
  • Your country on the restricted list.

The legal side

Singapore licenses no online casinos, and gambling with an unlawful remote operator is an offence under the Gambling Control Act 2022, with a fine of up to S$10,000, up to six months in prison, or both.

Offshore terms are governed by the law of the licensing country, which leaves you little recourse. Keep balances small. See common mistakes.

Questions

Terms and conditions at new casinos: questions

Which terms matter most?

Withdrawal limits, verification rules and the bonus terms.

Can a casino change its terms?

Yes, usually with notice. Screenshot the version you agreed to.

What if my country is restricted?

Do not register. Winnings can be voided and the account closed.

Responsible gaming

Play only if you are 21+ and it stays fun

These rules apply on every page of this site. A young casino has less history to judge it by, so the limits matter more.

21+ only

Adults only, everywhere

You must be 21 or older, and older in some countries. A casino can ask for ID before your first withdrawal, and new casinos often do.

Responsible gaming
New brands

Start small with an unknown casino

Deposit an amount you would accept losing to a failed withdrawal, and request a small cash-out early to see how the casino handles it.

How we review new casinos
Limits

Set limits before the welcome offer

Bonus wagering keeps you playing longer. Set a deposit limit and a time limit in the account before you claim.

Set your limits
Help

Free, confidential support

If playing stops being fun, talk to someone. Gambling Therapy offers free support in many languages.

NCPG Helpline 1800-6-668-668 · Gambling Therapy · Addiction help