Table of Content 9
The short version
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4 of 9
Doctors diagnose gambling disorder when at least four of nine signs appear within 12 months.
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1.2%
The WHO estimates that 1.2% of adults worldwide have a gambling disorder.
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Now
Stop depositing, block gambling sites on your devices and tell one person you trust.
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Free
Gambling Therapy, Gamblers Anonymous and Gam-Anon cost nothing.
So what
What it means at a new casino
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Self-exclusion covers one casino
Closing your account at one casino does nothing at the next one. A device-wide blocker covers them all.
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National schemes may not apply
Offshore casinos are outside national self-exclusion schemes, so a self-exclusion there does not reach them.
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Each new site is a new account
A fresh casino account starts with no record of your limits or past exclusions. Set deposit limits on day one, or do not sign up at all if you are in recovery.
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Welcome offers keep you playing
Wagering requires you to bet the bonus many times over. If you are trying to cut down, skip bonuses entirely.
Full text
Gambling disorder is gambling that continues despite the damage it does to money, work, health or relationships. It is listed in the DSM-5, the manual doctors use to diagnose mental health conditions, alongside other addictive disorders. The World Health Organization estimates that 1.2% of adults worldwide have a gambling disorder, and that people who gamble at harmful levels account for around 60% of what gamblers lose.
Gambling disorder differs from a bad run of luck because the behaviour continues after the cost is clear. A person with the disorder keeps betting after losing savings, missing bills or damaging trust at home. The disorder also tends to build gradually. Early play can feel like entertainment, and the pattern only becomes visible when stakes, time and secrecy grow together. Gambling disorder is a health condition, so it is treated with the same seriousness as other addictions, and blame does not help recovery.
The nine signs doctors look for
A doctor diagnoses gambling disorder when at least four of these signs appear within a 12-month period. You can use the list as a self-check; it does not replace a conversation with a professional.
- You need to bet more money to feel the same excitement.
- You feel restless or irritable when you try to cut down or stop.
- You have tried to control, cut down or stop gambling and failed more than once.
- You think about gambling most of the time: past sessions, the next one, how to find money to play.
- You gamble when you feel stressed, guilty, anxious or low.
- After losing money, you come back to win it back.
- You lie to people close to you about how much you gamble.
- Gambling has put a relationship, a job or your studies at risk, or cost you one.
- You rely on others to give you money to cover gambling debts.
The nine signs work as a pattern, not a scorecard. Gambling disorder is not diagnosed from one sign alone, and a single sign such as chasing losses can appear in people who stay in control. The count matters: the DSM-5 sets the threshold at four signs within 12 months, and it grades severity by how many signs are present. A clinician also asks about the effect on money, work and family, which a checklist cannot capture. If you recognise two or three signs, treat that as a reason to talk to a service, not as proof you are fine. Write down which signs apply and roughly when they began, because that gives a counsellor a clearer starting point.
What to do first
- Stop depositing. Remove saved cards and e-wallets from casino accounts.
- Block gambling sites on every device with a tool such as Gamban or BetBlocker, which is free.
- Close or self-exclude the casino accounts you have. Each self-exclusion only covers that one casino.
- Tell one person you trust what is happening.
- Contact a free support service. You do not have to stop gambling before you call or write.
These steps are ordered by how quickly they cut off access. Removing saved cards and blocking sites takes minutes, and it removes the easiest route back to a casino. Telling one person adds accountability that software cannot provide. Contacting a service gives you a plan built around your situation. You can take all five steps in one day, or start with the first two and add the rest when you feel ready.
Self-exclusion and blocking
Most casinos let you self-exclude from your account settings for a set period. That closes only the account at that casino.
In Singapore, NCPG runs self-exclusion, family exclusion and third-party exclusion orders and visit limits. They cover the local casinos and licensed operators, not offshore websites, so add a device-wide blocking app such as BetBlocker or Gamban.
Self-exclusion works by closing access at the source, so its reach depends on who runs the scheme. A casino's own tool applies to that casino alone. A national scheme applies to the operators that must check it. A blocking app applies to the device, whichever site you try to open. Using all three leaves fewer gaps than any single one.
In Singapore, the NCPG runs the self-exclusion scheme.
The NCPG also operates the national gambling helpline, which can explain which orders you can apply for.
If someone close to you gambles
Pick a calm moment and talk about what you have noticed, such as missed bills, borrowing or secrecy, rather than about gambling in general. Do not lend money to cover losses. Gam-Anon runs groups for family and friends, and Gambling Therapy supports people affected by someone else's gambling.
Support for family members is a separate task from stopping the gambling itself. Family members often carry the stress of hidden debt and broken promises, and they need somewhere to talk too. Setting a limit on what you will lend or cover protects your own finances and avoids funding losses. Expect the conversation to take several attempts, because the person may deny the problem at first. Calm, repeated conversations are easier to hear than an ultimatum. If the person agrees, offer to help them make the first call.
Recovery
People do recover from gambling disorder. Support groups, counselling and treatment from a doctor all help, and many people use more than one. Slips are common and are not a reason to give up. If you have thoughts of harming yourself, contact your local emergency number now.
Recovery from gambling disorder is easier when you know your triggers. Pay days, boredom, late nights and arguments are common ones. Once you know yours, you can plan an alternative for each. Our guide to gambling control tips for new online casinos covers practical limits and breaks.
For limits and tools to keep gambling under control before it becomes a problem, see our responsible gaming page.
Singapore's Gambling Control Act 2022 governs gambling in the country, and the minimum age for online gambling is 21.
Free support
Where to get help
Free and confidential. You do not need to stop gambling before you contact them.
- NCPG Helpline 1800-6-668-668, free and confidential, daily 8am to 11pm, with webchat. msf.gov.sg ↗
- NAMS Assessment and treatment for gambling addiction at the National Addictions Management Service. All Addictions Helpline 6-RECOVER (6732 6837). nams.sg ↗
- Gambling Therapy Free online support from a charity, in many languages. gamblingtherapy.org ↗
- Gamblers Anonymous Peer support meetings in many countries. gamblersanonymous.org ↗
- BetBlocker Free app that blocks casino and betting sites on your phone and computer. betblocker.org ↗
Services checked on their own sites in October 2026.
Questions about gambling addiction
What is gambling addiction?
Gambling disorder is the medical name for gambling that a person keeps doing despite the harm it causes. Doctors using the DSM-5 diagnose it when at least four of nine listed signs appear within 12 months.
How common is it?
The World Health Organization estimates that 1.2% of the world's adult population has a gambling disorder, and that people gambling at harmful levels account for around 60% of gambling losses.
What are the first signs?
Needing bigger bets for the same thrill, chasing losses, thinking about gambling most of the time, and lying about how much you play are among the earliest.
Does gambling addiction get better without help?
Some people cut back on their own, but gambling disorder is easier to manage with a plan and someone to check in with. Free support services in Singapore mean cost does not have to stand in the way. You can contact them while you are still gambling, and you do not need to be certain you have a problem before you ask.
Can I block online casinos on my devices?
Yes. Blocking apps such as Gamban and BetBlocker stop access to gambling sites on your phone and computer. Self-exclusion at one casino only covers that casino.
Can casino support staff help me stop?
Many casino support teams can close or restrict an account when you ask. They are not counsellors, so use them for the account and a free service for the gambling itself. Ask in writing and keep the confirmation. You can see how customer support at new online casinos usually works before you contact a site.
Are welcome bonuses a risk if I am trying to cut down?
Yes, they can be. A welcome bonus carries wagering requirements, which means you must bet the bonus a set number of times before you can withdraw. That structure rewards continued play. If you are trying to cut down, skip bonuses entirely. Our guide to sticky and non-sticky bonuses shows how the conditions differ.
How can I help someone else?
Talk when they are calm, about the effect you see rather than the money alone, and point them to free support. Gam-Anon runs groups for family and friends, and Gambling Therapy supports them too.
Who can I call in Singapore?
The NCPG Helpline, 1800-6-668-668, and its webchat are free and open daily from 8am to 11pm. For treatment, NAMS runs the All Addictions Helpline on 6-RECOVER (6732 6837).
How old do you have to be to gamble online in Singapore?
The minimum age for online gambling in Singapore is 21.
Does a casino self-exclusion cover other casinos?
No. It closes only the account at that casino. NCPG's exclusion schemes cover Singapore's casinos and licensed operators, not offshore sites, so use a blocking app such as BetBlocker or Gamban as well.