October 11, 2023

Do New Online Casinos Offer Better Services?

Ethan Lim
Written byEthan LimWriter

There are many checkboxes to tick when choosing an online casino. Players must be keen on details from the legality and reputation to customer support and banking services. But what happens if all the options tick these boxes? Of course, this can make a straight choice somewhat confusing. 

Do New Online Casinos Offer Better Services?

But for a seasoned bettor, the ‘shootout’ might head to the number of years, months, or even weeks that the casino has been operational. So, this article discusses some solid reasons to join new online casino sites over more experienced hands. The post will also discuss some drawbacks of entering a new gaming site. Read on!

Advantages of Joining New Online Casino Sites

The advantages of joining a new gaming site are many. Below are the most factual ones:

Better designs and layouts

Although experienced casinos often update their platforms to keep up with the latest technologies, new online casino sites still beat them at this. New casino operators know that players like their gaming experience smooth and straightforward. Therefore, they design their websites to cater to even the greenest of hands. Players can easily find the icons for the main menu, promotions, games, live casino, support, and more. 

New online casinos also use the latest website development technologies to make the player's experience more advanced. Players often enjoy fast loading times, whether playing using their desktops or mobile phones. These casinos don’t even need dedicated mobile apps because their in-play versions are quick and highly responsive.

Bigger and friendlier bonuses/promotions

Players must ensure that a casino operator offers bonuses for new and loyal players when choosing a website. This can be free spins, no-deposit bonuses, deposit bonuses, and cashback. These packages let gamers test out the games without spending a dime. And yes, lucky players can win a sizeable sum from these promotions.

But online casino bonuses come with conditions like wagering requirements, expiry date, qualifying games, and maximum/minimum bet limits. For new online casinos looking to gain traction in the competitive industry, offering players bigger bonuses with friendlier terms is part of the game. Finding a match deposit bonus with a 1x playthrough requirement is possible.

Free Spins Bonus

High-quality customer support

Customer support is another consideration that players must never overlook when choosing an online casino. Joining a casino without highly trained and knowledgeable support sets you up for unnecessary frustrations. All casino players want their inquiries addressed in record time, and time support should be available 24/7.

Now consider this: how long will responses take in the live chat queue of a seasoned online casino? Because these casinos often have a lot of customers to serve, players might have to wait longer for their turn. Email support is even worse, taking up to 48 hours. But support is always a click away on a new casino with few players. These casinos can also offer quick support on social media apps like Twitter, Facebook Messenger, and WhatsApp. 

More winning opportunities

New online gambling sites are known for withdrawing their promotions if many players claim them. The thing is that online casino sites are businesses just like any other, and giving away loads of free money doesn’t make business sense. That’s why a casino website can ban an account for claiming multiple promotions at once. 

Here is a practical example: a casino can advertise an online poker or slot tournament for loyal players. Note that most tournaments have player limits. If this is the case in an experienced casino with millions of players, your chances of joining a contest and winning the prize decrease. Apply the same analogy to live dealer games with limited seats.

Modern and quick payments

All new online casinos know that players like to have their winnings without any delays. However, the payout duration can depend on the number of players requesting payouts. If many players are requesting payouts at the same time, the transactions might take longer than expected. New casinos will often ensure winnings are processed instantly to impress players.

Besides offering instant payments, new online gambling sites support transactions via modern payment options. Operators know that current players prefer using e-wallets like PayPal, Skrill, and Neteller, as well as digital coins like Bitcoin, Litecoin, and Dogecoin. And if you’re a credit/debit card player, these casinos may not subject you to tedious verification processes. Instead, they’ll use your bank details to verify your account.


Top-quality gaming graphics

Take nothing away from long-serving online casino sites. These websites often update their game libraries with fresher titles from developers like Microgaming, NetEnt, Evolution, Pragmatic Play, and more. But new online casinos know this, so they go out of their way to offer players something more advanced. 

New casinos use 3D game graphics and HD streaming capabilities to give players a more animated and immersive experience. The audio will get you engrossed in the game by mimicking real-life sounds. But always confirm the software providers to ensure the online casino only partners with top game developers in the industry.

Disadvantages of Joining New Online Casino Sites

As expected, the pros and cons are like conjoined twins. So, what are the drawbacks of signing up on a new casino site? 

Limited operating jurisdictions

Before a casino opens its doors to players, it must be licensed and regulated by a reliable body. The most reliable licenses are from countries like the UK, US, Malta, Kahnawake, Ontario, Gibraltar, Curacao, and more. Showing proof of licensing means the casino is committed to fair-play rules set by the regulating authority. Players can also seek redress from these authorities if they feel aggrieved. 

Although new casinos are often regulated, these casinos might need more time to enter other gambling markets. In addition, some countries only license casinos with many years of working experience. For example, Hungary only approves casinos with at least 5 years of working experience in another EEA (European Economic Area) country. Thankfully, licenses such as UKGC, MGA, and Curacao allow these casinos to accept players from multiple countries. 

Unclear reputation

The reputation of a new online casino must be positive before you can agree to the terms and conditions. Players must dig out as much information as possible about the website from review platforms. At NewCasinoRank, you’ll find hundreds of reviews about casino support, bonus terms, payout speeds, and more. 

However, because new online casinos have fewer players compared to their seasoned counterparts, the reviews may not be enough to conclude. For this reason, choose a new casino site from the carefully researched options at NewCasinoRank. Also, don’t take all casino reviews as the gospel truth because some players who complain about delayed payments don’t complete the KYC process.

Final words

The advantages of playing on a new online casino site clearly outweigh the disadvantages. While these casinos may not cover many regulated countries, benefits like bigger bonuses, quick payouts, and responsive support are critical to your gaming experience. 

But whether you’re looking to play on a new or experienced website, licensing is very critical. Also, play online casino games using a bankroll and don’t treat gambling as a full-time job. Do this, and you’ll conquer the online gambling world.

About the author
Ethan Lim
Ethan Lim

Ethan Lim, a native of the Lion City, is Singapore’s rising star in the domain of online casino guide localization. He masterfully blends his intimate knowledge of local culture with international gaming standards to produce content that resonates deeply with Singaporeans.

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