The general license allows the casino to offer betting and other gambling activities such as competitions in Spain. These are issued for a period of 10 years, but then there is the option for the casino to have this extended for a further 10 year period.
The special license means that the casino can offer all the regulated games that are covered by the general license. The casino has to have a general license in order to get a special license, and it can be issued for between one and five years. After this, extensions are possible if required.
To obtain the relevant licenses from the DGOJ, a casino may have to wait for up to six months. This will give a provisional license, and then it can take a further four months for the final license to be granted.
For licenses to be granted, the casinos have to meet specific criteria. There are a number of legal and financial requirements for them to qualify. There are also some technical specifications, such as the professional experience of those who are running the casino and the overall staffing structure of the organization. The casino will be required to provide evidence that they meet the requirements of the DGOJ when they consider the license application.
The DGOJ also conducts inquiries into operators that do not have a license and will take some enforcement action if necessary where companies are operating outside the law. In addition, when operating in Spain, every online casino will need to pay fees to the DGOJ. There are different levels of payments, and these range from €2,500 to €38,000.